Legal and trust
The rules, written to be read
How NefyX handles your money, your data and your complaints. Every policy opens with a short plain-words summary, then the full text. If anything is unclear, ask us.
- Terms of ServiceThe rules for using NefyX as a buyer or a creator: how purchases work, what we charge, what we are responsible for and what we are not.EveryoneUpdated 5 October 2026
- Privacy PolicyWhat personal data NefyX collects, why, who it is shared with, how long it is kept, and how to access, correct or delete it.EveryoneUpdated 5 October 2026
- Refund PolicyWhen a purchase on NefyX can be cancelled or refunded, how to ask, who decides, and how long an approved refund takes to reach you.BuyersUpdated 5 October 2026
- Payments and ComplianceHow payments and creator payouts work on NefyX, how we prevent fraud and money laundering, and what happens when a payment or payout is held, rejected or frozen.EveryoneUpdated 5 October 2026
- Creator TermsThe extra rules for selling on NefyX: verification, the platform fee, refund holds, payouts, taxes and what happens if an account is restricted.CreatorsUpdated 5 October 2026
- Acceptable UseWhat may not be sold or posted on NefyX, how to report it, and what we do when a rule is broken.EveryoneUpdated 5 October 2026
- Delivery PolicyNefyX sells digital goods and services, not physical products. How each kind of purchase is delivered and what to do if it is not.BuyersUpdated 5 October 2026
- Cookie PolicyWhich cookies and browser storage NefyX uses (only strictly necessary ones), what each does and how to control them.EveryoneUpdated 5 October 2026
- Grievance RedressalHow to make a complaint to NefyX, who the Grievance Officer is, how quickly we respond, and where to escalate if you are not satisfied.EveryoneUpdated 5 October 2026
These documents describe how NefyX works today. They are general information about our service, not legal advice to you.