Creator Terms

01Your creator account

• You must be 18 or older and able to contract under Indian law, and you sell as yourself or as the business whose details you give.
• You pick a storefront address (username). We may reclaim an address that infringes someone's name or mark, or that impersonates another person.
• Everything you publish must follow the Acceptable Use Policy.
• You are the seller. You are responsible to buyers for what you deliver and for any claims about it.

02Fees

NefyX charges a flat platform fee of 4.5% of the price on each completed sale, whichever kind of offer it is. It is taken out of your price, so the buyer pays exactly the number you set. There is no monthly fee, setup fee, listing fee or payout fee. When a sale is refunded, the fee on it is returned along with the sale. Gateway and bank charges for processing a payment are covered inside the platform fee; they are not deducted from you separately.

Where the fee is shown in the dashboard it is for your information; the amount credited to your wallet is the figure that counts. We give notice on the Pricing page before changing the fee, and a change affects only later sales.

03Delivering what you sell

• Describe each offer honestly, including what is included, how it is delivered and your cancellation or refund window.
• Attend booked sessions and webinars on time. A session or webinar you do not deliver is refunded to the buyer.
• Answer paid questions within the time you promised. A question that is not answered in that time is refunded automatically.
• Respond to buyers and to support enquiries promptly.
• Do not sell anything you are not allowed to sell. Licensed advice, such as medical, legal or financial, may be given only by someone holding the right licence.

04Refunds you must honour

You must approve a refund that falls inside the Refund Policy, including your own cancellation window. You can decline a request that is outside it, and you must give a reason. If you do not respond, NefyX may approve an eligible refund on your behalf. A refund takes the sale out of your earnings; if the money was already paid out to you, we may recover it from future earnings.

05Your wallet, holds and payouts

Each completed sale credits your wallet with your share. The wallet is a record of your earnings on NefyX. It is not a bank account, earns no interest and is not a deposit. Wallet entries are append-only and cannot be edited or deleted.

• Set-up. Before the first payout you add a payout account in your dashboard: your PAN, and either a bank account (account number and IFSC) or a UPI ID. The name on your PAN and the name of the account holder must match; we do not approve a payout where they differ. The bank number is passed to the payment provider and not stored by us in full.
• Requests. You request the full available balance; the minimum is ₹100.
• Review and transfer. Every request is reviewed and approved by NefyX, and the transfer is then made through Cashfree to your own account. Most complete within 3 to 5 business days. We may ask for more verification.
• Rejections. A request can be rejected, for example because bank details could not be verified, the name does not match, or a compliance or risk review is open. You get an e-mail with the reason where we are free to give one, and the money returns to your available balance unless it is held under the Payments and Compliance Policy.
• Cost. We charge nothing for a payout.

06Reviews

A buyer's review appears on your storefront only after you approve it. You may hide a review that is abusive, false or off-topic, but you may not pay for reviews, write your own, or hide honest reviews just because they are critical. We may remove a review or restrict a storefront that manipulates reviews.

07Taxes

You are responsible for the taxes on what you earn: income tax, and GST where you are required to register or charge it, and any other tax that applies to you. Whether you must register depends on your circumstances and turnover, and the rules change, so talk to a chartered accountant. NefyX gives no tax advice. Where the law requires NefyX to deduct tax at source on your sales, we do so and show it, and you can use that in your own returns. We keep the records the law requires for the periods it requires.

08Restrictions, holds and ending the relationship

We may restrict a storefront, hold a payout, reject a payout request or suspend an account as described in the Terms of Service and the Payments and Compliance Policy. You can close your account whenever you like once there is no money, refund, dispute or confirmed booking still open. Closing erases your identity details; financial records are retained as the Privacy Policy explains.

09Your responsibility

You are responsible for what you sell and say on the Platform. You agree to compensate NefyX for loss, penalties and legal costs that arise from your offers, your content or your breach of these terms, including amounts a gateway or bank recovers from us because of a chargeback, fraud or penalty linked to your sales, to the extent the law permits.